Healthdirect Australia is a national public health information service offering access to free health helplines as well as online health information and advice. We are a key supplier of national healthcare infrastructure as well as lead innovator for virtual medicine / telehealth in Australia.
Healthdirect Australia’s services include a helpline available 24 hours a day, an after-hours general practitioner (GP) helpline, the healthdirect website, which provides free health information, an app for mobile devices and a symptom checker (a guided, online self-triage tool allowing visitors to initiate their health enquiry online). The Pregnancy, Birth and Baby service includes a telephone helpline and a website, providing support to families of children aged up to 5 years. The My Aged Care Gateway combines a telephone service and a website that both help consumers navigate and understand Australia’s aged care system. Healthdirect services also include the National Health Services Directory (NHSD) and the Carer Gateway for carers to access information and support by phone and online.
Healthdirect Australia is currently working with the Australian peak medical bodies, the Primary Health Networks (PHN), and healthcare software vendors to identify blockchain use cases. The outcome of this process will be a Proof of Concept to demonstrate the useability of blockchain technology within the Australian public healthcare system.